What operators say

“Eoin is a breeze to work with. He perfectly nailed the brief, building relationships with key internal stakeholders that supported managing the deep dive process expertly. Bringing his extensive hotel management and knowledge in food and beverage to my business, he was able to identify key achievable recommendations that have delivered bottom line results. A pleasure to work with, relatable and focussed on what I was wanting to achieve. I look forward to ongoing professional engagements.”

Tracy Croft, General Manager, Marine & Tourism, Sealink Travel Group

“We have found it a pleasure to work with Eoin Loftus on developing improved operational practices at Rawnsley Park. Eoin’s extensive experience in managing accommodation and hospitality businesses provides the basis for a knowledge-based assessment of our business. Eoin was able to clearly identify opportunities for financial improvement and quantify the likely benefit to our bottom line. He has provided expert guidance in implementing operational efficiencies that we are confident will deliver customer satisfaction and ongoing financial benefit.”

Anthony Smith, Director, Rawnsley Park Station

“We were fortunate to meet Owen and we engaged him to assist us in identifying ways to reduce costs as well as help us from a strategic point of view to ensure we had scale and the right business model. Owen has been a great help to us. His professional, easy-going style together with his vast knowledge of hotels and accommodation has made him a perfect partner for our business.”

Martin North, Director, Apartments Banksia Gardens, Albany, Western Australia

“CABN engaged Loftus Business Advisory to review its operations across a number of specific areas. Eoin drew on his extensive experience, industry knowledge and understanding of current operating conditions to provide valuable advice and recommendations that made a material difference. Eoin’s process was efficient and straightforward, ensuring that we spent time defining the brief to provide clarity for the project and a joint understanding of the desired outcomes. He demonstrated flexibility in working with us as we navigated managing a business while providing him with the information he required to complete the project. I have no hesitation in recommending Eoin to those businesses that are seeking his specific areas of expertise.”

Michael Lamprell, Founder, CABN

“We engaged Eoin Loftus to help us review key areas of our accommodation business to strengthen profitability. Right from our first conversation, Eoin actively listened to our concerns and arranged follow-up discovery meetings to delve into our current processes. We felt very comfortable with Eoin as he could relate to our situation and brought practical advice and effective solutions to the table. He provided a clear project path and timeline to help us achieve our desired goals whilst also being accommodating around our work schedule so that the pace suited our needs. Eoin also set clear expected financial outcomes if we implemented the recommended strategies, including some quick wins, which we achieved soon after commencing the project with Eoin. This process has been so valuable for us and our business. We achieved a significant cost reduction in a few short months of targeted effort, and we now feel more confident to sustain this success with the initiatives we learned through our work with Eoin. There is no question that Eoin is an absolute expert in his field and we would recommend his service to any business looking to implement cost controls and strategies to boost their business profit.”

Belinda Stanton, Manager/Owner, New England Motor Lodge, NSW

“Eoin’s experience in the tourism industry is second to none. With his guidance and strategies, our newly refurbished motel is moving in the right direction and performing better than before. We are forever grateful to have had him through this delicate stage and we look forward to working with him on future exciting projects on the horizon.”

Yen Aun Leow, Owner, Kangaroo Island Seaview Motel

“Eoin’s wealth of knowledge and experience helped us evaluate our business, identify opportunities for growth and plan for the future. His professional approach and genuine desire to assist our business made it a pleasure to work with him. We would definitely recommend Loftus Business Advisory to any business looking to plan for the future, optimise operations and increase profitability.”

Anna & Nathan, Midlander Motor Inn, Emerald, Queensland

“We had Eoin complete a profit review on our business Costello Hotels, which was something I have wanted to have completed for some time. We found Eoin exceptional to deal with and his extensive experience in our industry was evident in all the advice we were provided with to improve the profitability of our business. I can highly recommend Eoin’s services and we will certainly be getting Eoin back again to provide further advice around budgeting, as well as having a valuable set of eyes outside of our business to assist in our future profitability and growth. Thanks Eoin, really appreciated all your time and advice!”

Craig Costello, Managing Director, Costello Hotels

“Our small boutique accommodation business engaged Eoin to provide recommendations around boosting profit and help create a budget framework around the business to keep us accountable and focused on costs. What sets Eoin apart from the rest, and the reason we chose him to invest our consulting dollars, is his experience as an accommodation operator and his knowledge of the local tourism landscape. We have already covered the investment, two months on from our first consult, with Eoin’s recommendations, and we have only just begun. Excited for the future, thanks Owen!”

Carly Buttrose, Owner, Stowaway Kangaroo Island

“Eoin of Loftus Business Advisory has been a great resource for our team at Quality Hotel Robertson Gardens. His expertise in running efficient and successful hotels has allowed us to make significant changes, which helped us improve the quality of our service offering, save on unnecessary costs and inspire our team to achieve more. Eoin’s framework of the Profit Boost review, working with us to set targets and KPIs, and unlocking productivity through his expertise and ongoing monitoring, have been greatly appreciated. Eoin is highly professional, experienced, and I would have no hesitation in recommending his services to those looking to improve their business.”

Joyce Lawson, General Manager, Robertson Gardens Hotel, Brisbane, Queensland

“Look no further! You won’t find a more caring, experienced professional to lead your profitability strategy. Eoin’s purpose-built formula found savings in our business, otherwise simply overlooked. His curious mind and decades of expertise assertively enabled us to think differently, and his immediate recommendations opened the magical door to instant growth. We are a small, family-operated tourism business and Eoin’s empathy and passion for the industry is second to none. Highly recommended any time you can spend with Loftus Business Advisory!”

Kelly Kuhn, Owner, Juggle House Experiences

“Eoin from Loftus Business Advisory was fantastic. We spent 4 hours with him doing a deep dive into our profitability through his Profit Boost Review, and it was money very well spent. We picked apart our P&L reports and uncovered so many areas where we could tighten things up and squeeze a bit more profit out of the business. Eoin was knowledgeable, practical and easy to talk to. We walked away with much more clarity and some really valuable insights. Highly recommend.”

Bec Cooper, Owner, Ginny Pig Distillery

“I feel very lucky to have had the opportunity to spend some time with Owen talking about our business. It was incredibly valuable to sit down with someone who has so much experience. Owen had clearly done his homework before we met and was quickly across our business. I came away with a list of actions to start working through and some great ideas that I can implement in the business straight away. I would definitely recommend Owen to other accommodation providers looking for practical advice from someone who genuinely understands the industry.”

Jodie Sheldrick, Owner, Vale 194

“Working with Owen from Loftus Business Advisory provided our business with practical, results-focused strategies that helped us better understand our profitability and identify opportunities for growth. The guidance was clear, tailored to our business needs, and easy to implement. Through the process, we gained valuable insights into improving margins, streamlining operations, and making more informed financial decisions. Loftus Business Advisory’s professional approach, industry knowledge, and genuine commitment to helping businesses succeed made the experience both valuable and rewarding. I would confidently recommend the Profit Boost program to any business owner looking to improve profitability and strengthen their business performance.”

Kylie Lukic, General Manager, Equeva Group